Our CSR commitments

With sorting actions already underway, the dematerialization of administrative documents well underway and a policy that does not encourage paper printing in our branches, our working groups have decided to raise the bar for 2022-2024 with the following objectives:
- Systematic selective sorting in our branches
- Widespread use of cups instead of single-use cups
- Recycling IT equipment

Already in the process of offsetting emissions from our Charenton head office since 2016, our teams have integrated into our charter the need to extend this offsetting to emissions from all our branches. By 2023, it's a done deal.

Because offsetting our emissions is not enough, in addition to certain measures already in place (telecommuting, limiting business vehicle emissions to 150g of CO2/km...), our blue talents wanted to go further in reducing our emissions with :
- displaying office temperature rules (between 19 and 20 degrees in winter and between 25 and 26 degrees in summer)
- Using green energy suppliers or offers

With the aim of reducing our emissions, and because digital technology is a major energy consumer, we have provided our employees with a guide to best e-management practices and awareness-raising workshops.

To take our charter a step further, our teams have included work in collaboration with our customers. In 2023, for example, we took part in a waste collection organized by the Maison Familiale du Rhône in the Lyon region. In addition, our teams are working on dedicated offers for our customers, including: monitoring their electricity consumption in datacenters, optimizing their consumption with migrations to the public cloud, and eco-design of the digital solutions we offer.

We are already committed to offering our blue talents employees fair recruitment processes, compliance with legal and collective bargaining obligations, and careful integration. In 2022, we have decided to add to our CSR charter a section on dialogue between our entities, support for professional retraining and the use of work-study programs with a school relations strategy. This strategy is now in place, and is reflected in some twenty formal partnerships, including 3 with schools specializing in professional retraining.

With the conviction that well-being in the workplace is the key to retaining our employees, our CSR Charter 2022-2024 incorporates numerous elements on the subject:
- The creation of a week dedicated to the subject (2 editions already organized)
- Raising our teams' awareness of their own health: providing guides to gestures and postures, organizing "Octobre Rose" and "Movember" events to raise awareness of male and female cancers and their screening.
- Monthly well-being workshops via videoconferencing
- The formalization of the right to disconnect: now integrated into employment contracts and promoted during one of our monthly workshops.

Our CSR charter mentions improving our gender equality index, and this is a key issue for our management and HR teams. However, this legal indicator is not the only area in which we are working to improve gender diversity in our businesses. These include our dedicated partnerships with LDigital and Ada Tech School, as well as our participation in job datings dedicated to retraining women in the tech professions.

Since 2021 in parallel with our CSR charter, we have been taking concrete action to promote the integration of our talents with disabilities, including:
- conducting a survey on the perception of disability within the Group
- The organization of dedicated awareness-raising sessions on RQTH and family caregiver status
- Hosting our first CSR and disability theme week in 2022
- Setting up specific training courses for HR teams and managers, focusing on 3 areas: recruiting, managing and supporting disabled employees.

In order to implement the most responsible purchasing strategy possible, in 2023 we undertook to list and reference the state of our suppliers' eco-responsible approaches. More than 400 suppliers have been listed in a single document and classified, so that in 2024 we can build an action plan aimed at developing these service providers and/or replacing them with others more in line with our commitments. Defined as priorities by our employees in our charter: the use of disabled people and the shortest possible supply chain.

Our teams wanted to include a section dedicated to our customers in our CSR charter. We are therefore committed to :
- Respect specifications, needs and deadlines
- Offer as many security policies as possible as a complement to our offerings, particularly our support and TMA services.
- Refrain from working with contacts who do not respect the Group's values.

With a view to maintaining transparency on the Group's investments (a commitment made in our CSR charter), slides presenting the different types of investments that finance the Group have been made available both internally and to our customers.